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FAQ
 
 
At ujerr we know that deciding to build a website is a big step, so we have produced a list of common questions and queries that people ask when considering using our services.
If your question isn't covered, then why not send our support centre an e-mail (support@ujerr.com) or fill in a contact form.

How long will it take to design my website?
The website will be ready for your approval within a maximum of 2 weeks of completing your 'Template Pack' if you have chosen one of our template designs. If you are using our bespoke service then it could take up to 4 weeks. Obviously the size of the bespoke website and other complexities will effect the amount of time required to build the solution. Most sites are ready much quicker than the times shown and it is our policy to service our customers needs promptly.

How can you offer an affordable website when others charge £1000+?
Because we have already spent time designing a large library of ready-made websites we don't have to spend our time and your money making them from scratch. So we only charge you for the time it takes for us to add your details and images onto your chosen website template.

How do I know when its ready?
After your website has been designed and checked by the Internet Services Manager, we will upload it to a secure part of our server for your viewing. We will send you an e-mail or letter with instructions on how to preview your website.

What about changes?
When the site is ready to be previewed, you must tell us of any editing that you want to take place within 14 days of receiving your instructions. Included in your price is one set of changes free of charge - all other changes will be chargeable. If you do not contact us within the 14 days we will assume you are happy with your site and will make it live.

Why can't I have lots of images on the site?
There are many different computers that will access your website, some fast and other slow. In order to shorten download times for all your visitors we limit the number of images.

How do I publicise my website ?
Apart from putting your domain name on all documentation, such as letterheads and business cards we can offer you more marketing solutions such as submitting your website to the top search engines. We can also set up statistics to check how many people have visited your website. Contact our marketing department at marketing@ujerr.com

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